Direct Claim Solution is a division of Innovative Computer Systems, Inc. Headquartered in Troy, Michigan and founded in 2001, Innovative develops and supports the Finys Suite, a nationally recognized enterprise platform for Property and Casualty carriers. Finys is used by dozens of carriers satisfying the needs for policy management, billing, agency portal and claims management.
The industry professionals that developed Direct Claim Solution are committed to serving claims, risk management and insurance professionals because they have been there. Features were designed to drastically reduce cycle times and greatly increase the quality of work. We value long-term client relationships as demonstrated by the stability of our ownership and management team. The team has expertise in risk management and loss control, litigation, insurance coverage, and claim operations. We have developed highly effective tools to handle financial and business analysis, data analytics, claim valuation, legal research, and vendor management. Our experience includes large property and catastrophic loss, recovery and subrogation, class action and complex litigation, insurance and agency operations, Third Party Administration, pooling of risk, excess and surplus lines, and reinsurance reporting.
DCS is ideal for the liability analyst who wants to be extraordinary at the job. Its creative approach to claims management is unique. As Claims Professionals, we understand that system options and features are limitless but an individual’s time and energy is not. Our solution is a whole solution that offers a direct route to the best outcome. And, it doesn’t drain your resources. It offers methods and procedures that fit well together for effective and proper handling. Frequent use of the system actually trains adjusters to ‘know their claim’. In fact, a Direct Claim Solution user will come away from a day’s work having a true mastery of the facts, legal analysis, and damages. Poor decisions often come from being rushed and unprepared. When you know a claim better than anyone else involved, you make the right decision at every turn.